Highland Ophthalmology Associates
Ophthalmology • Greenburgh, NY
Ratings by platform
- Yelp (via Apple Maps): 3.3 out of 5 stars (based on 33 reviews on Yelp) (33)
What patients say
Patients praise
- Highly professional and thorough doctors and specialists
- Excellent care for cataract surgeries and eye conditions
- Clean and modern facilities with latest equipment
- Helpful opticians and specific positive mentions of staff members like Manny, Sam, and Brittany
Common complaints
- Rude, unprofessional, or passive-aggressive front desk staff
- Long wait times and difficulty with medical record requests
- Unexpected billing discrepancies or higher costs than quoted
In patients' words
"The female I dealt with behind the counter was rude, unprofessional and passive aggressive toward me."
— Patient Review (LocalityBiz/LocalGuideWorld)"After my appt when it was time to pay they come with a $70+ bill. Its very disappointing hearing that after I confirmed multiple times what my total cost would be."
— Patient Review (LocalityBiz/LocalGuideWorld)"The entire office staff was fantastic, scheduling was a breeze and very thorough. I have to add the office is very clean, highly recommend."
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