
NewYork-Presbyterian Medical Group Westchester
Internal Medicine • Greenburgh, NY
What patients say
Patients praise
- Highly regarded physicians and medical care
- Generally positive clinical outcomes and thorough examinations
- Professional and helpful medical staff (nurses, phlebotomists) in specific instances
- Clean and well-maintained facilities
Common complaints
- Difficulties reaching staff by phone (long hold times, calls not returned)
- Issues with administrative processes (appointment scheduling, prescription refills)
- Concerns regarding front desk staff professionalism and compassion
- Wait times for appointments and delays in the office
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