Lone Star Neurology: Neurology Specialists in Texas
Neurology • Grapevine, TX
Ratings by platform
- Apple Maps: 1.6 / 5 stars (20 reviews)
- Yelp: Not explicitly provided but described as having 20 reviews (20 reviews)
- Birdeye: Not explicitly provided (878 reviews (across locations))
What patients say
Patients praise
- Some physicians described as knowledgeable and soft-spoken
- Instances of positive clinical experiences with specific doctors and nurses
Common complaints
- Difficulty reaching staff by phone
- Issues with communication and responsiveness
- Complaints regarding paperwork accuracy and insurance documentation
- Concerns that staff prioritize profit over patient health
- Reports of physicians being dismissive or not allowing questions
In patients' words
"Dr does not listen and/or document all information. Him not PA completes paperwork accurately. You can't reach anyone by phone in the office. I had to fight the office to complete insurance paperwork."
— Apple Maps / MapQuest user review"Lone Star Neurology care's more about how much money they can make off you than your health."
— Yelp / MapQuest user review"Our experience was very positive. The nurse and Dr D were knowledgeable and easy to understand. The tests we needed have been scheduled."
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