Texas Institute for Neurological Disorders
Neurology • Grapevine, TX
Ratings by platform
- Lone Star Neurology website: 5/5 (3 reviews)
What patients say
Patients praise
- Professional, knowledgeable, and thorough care
- Compassionate and good listener bedside manner
- Proactive in testing and clear explanations of health conditions
- Efficient and friendly office staff in specific instances
Common complaints
- Difficulties reaching staff via phone or receiving call backs
- Some complaints about billing practices and costs
- Perceived condescending or dismissive bedside manner in specific doctor interactions
- Occasional disappointment with diagnosis or treatment effectiveness
In patients' words
"My only complaint would be there communication via phone. They aren't the best at responding if you leave a voicemail and expect a call back."
— Lone Star Neurology websiteMore clinics in Grapevine
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