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Neuroscience - Grapevine

Neurology • Grapevine, TX

What patients say

Patients praise

  • High regard for physicians' clinical expertise, compassion, and listening skills
  • Professional and friendly bedside manner from doctors
  • Clear and informative explanations of diagnoses and treatment plans
  • Willingness of patients to travel long distances for quality care

Common complaints

  • Administrative and clerical issues, particularly difficulties with phone responsiveness and appointment scheduling
  • Frustration over lack of follow-up on medical results and referrals
  • Perceived prioritization of financial gain over patient health in some instances
  • Inconsistent experiences with staff communication and professional conduct

In patients' words

"Dr. Gilani took the time to listen, and hear what I said. He took his time to go over my MRI images, tests and our next move. He is easy to talk to, very comforting"

— rater8 review for Dr. Waqas Gilani

"I’ve been calling every day for a week and not only do they not pick up the phone they also don’t return my messages. I’m sorry is my multiple sclerosis not important enough to call me back."

— LocalityBiz review for Texas Institute for Neurological Disorders-Grapevine

"Dr Whiting is excellent. I have a difficult-to-diagnose situation with my eyes, and he is getting to the bottom of it, He is careful, compassionate, capable, and concerned. You cannot do better."

— rater8 review for Dr. Christopher Whiting

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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