Forest View Hospital | Grand Rapids, MI | ForestViewHospital ...
Psychiatric Urgent Care • Grand Rapids, MI
Ratings by platform
- Google Ratings: 2.5 out of 5 stars (based on ~282 reviews) (~282 reviews)
- TrustReviewers.com: 2.5 out of 5 stars (based on 100 reviews) (100 reviews)
What patients say
Patients praise
- Some patients report feeling safe, heard, and supported during their stay
- Helpful staff, specifically in specific programs like the adolescent PHP
- Positive environment, including clean facilities and good food mentioned by some reviewers
- Effective stabilization and mental health support for some individuals
Common complaints
- Reports of rude or dismissive staff and communication issues
- Concerns regarding medication management and involuntary hold lengths
- Negative feedback on facility cleanliness and maintenance, specifically bathrooms
- Understaffing concerns and perceived lack of personalized care
In patients' words
"Staff was extremely rude, lied about care. Lied about medications they had me on... Kept me in there for over a month after saying it would be no longer than 2 weeks, and wouldn’t let me out."
— TrustReviewers.com"The staff here saved my life. It was so amazing here that I cried after I got discharged because I didn't want to leave the comfort here."
— findrecoverynow.org"It has always been positive experience. The facilities are clean, the staff are quite helpful, and the food is great! Every time I've been there I've felt safe and cared for."
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