Western Michigan Pediatrics | Pediatrician In Grand Rapids ...
Pediatrics • Grand Rapids, MI
Ratings by platform
- Yelp/MapQuest: 3.5/5 (Yelp) (4 reviews)
- Birdeye (general practice reviews): 4.8/5 (Birdeye) (189 reviews on Birdeye platform)
What patients say
Patients praise
- Kind and friendly staff who know patients by name
- High praise for specific pediatricians (e.g., Dr. Veenema, Dr. Koetsier)
- Appreciation for separate waiting areas for healthy infants
- Overall perception of being a great office for children
Common complaints
- Billing policy issues and fees for after-hours calls
- Concerns regarding long-term patient-provider relationship transitions
In patients' words
"We have been taking our son here since he was born and couldn't be happier. They have a separate waiting area for healthy infants to protect them from germs which I so appreciated!"
— Yelp/MapQuest review"The staff were all very kind, but we were not impressed with this office's miserly billing policies. We made an after-hours call to the on-call nurse related to my toddler. It was a simple..."
— Yelp/MapQuest review"Best pediatric office, I have ever taken my kids to."
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