2750 E. Beltline Ave. NE, Grand Rapids, MI 49525
Imaging • Grand Rapids, MI
Ratings by platform
- Corewell Health Urgent Care (Clinical GI Associates): 3.3/5 (103)
- Dr. Paul Elsen, MD (Healthgrades/Birdeye): 4.8/5 (89-111)
- Brett Janowiak, NP (WebMD): 1.0/5 (3)
- Spectrum Health Neurology (Birdeye): 3.0/5 (2)
What patients say
Patients praise
- High patient satisfaction for specific primary care physicians like Dr. Paul Elsen, who is praised for being thorough, professional, and patient.
- Positive experiences at the urgent care facility, with some patients noting efficient service and attentive care.
- Some patients appreciate the organization and efficiency of the facility's operations.
Common complaints
- Complaints regarding support staff behavior, including perceived rudeness, unhelpfulness, and lack of professionalism.
- Reports of long wait times for scheduled appointments.
- Isolated negative reviews for specific providers, citing concerns over bedside manner and quality of care.
- Frustration regarding administrative processes like referral processing.
In patients' words
"The people at the service counter in this place are garbage you ask for help and they tell you basically I dont want to do my job..."
— LocalityBiz review of Corewell Health Care Center"Dr. Elsen is always patient and professional. He answers my questions comprehensively. He is never in a rush and listens thoughtfully..."
— Healthgrades review of Dr. Paul Elsen, MD"He was very rude and refused to address my main concerns... he was abrasive and brought me to tears multiple times in my visit."
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