Best Dentists Near Me in Grand Rapids, Michigan | Delta Dental
Dental • Grand Rapids, MI
Ratings by platform
- Better Business Bureau (BBB): Low (frequent negative reviews/complaints) (18+ complaints filed via BBB)
- Comparably: 38/100 (CSAT score) (2 reviews monitored by Comparably)
- WalletHub: Mixed/Low (768 ratings)
What patients say
Patients praise
- High-quality dental care from local providers in Grand Rapids
- Professional, kind, and knowledgeable office staff at top-rated practices
- Effective communication regarding dental procedures and costs at individual dental offices
Common complaints
- Poor customer service experiences, including long wait times and unhelpful staff
- Issues with claim processing, including delays and unresolved payment disputes
- Technical problems with account access and online portals
- Lack of transparency or miscommunication regarding insurance coverage and benefits
In patients' words
"If I could give no stars I would to this insurance company. Having delta dental was the worst experience for me... I've talked to multiple employees at delta dental including the team lead and all of them were rude, unhelpful, and lacked empathy!"
— BBB Customer Review (sierra s)"The staff in Dr. Pirochta’s office is so kind and knowledgeable... I am totally confident in his practice!"
— WebMD Patient Review"Dr Neuman has been our dentist since moving to Grand Rapids in 2010. He is an incredible dentist doing both preventive and appropriate restoration over time. He does not overall sell procedures."
— Healthgrades Patient ReviewMore clinics in Grand Rapids
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Patients praise: Friendly and professional staff · Modern and clean facility.
Grand Rapids Dentists | Family & Cosmetic Dentistry | Great Lakes ...
Patients praise: friendly and accommodating staff · thorough explanations of procedures.
Sleep Medicine Center - University of Michigan Health-West
Patients praise: High patient experience rating for sleep medicine services specifically · Competent and experienced medical staff mentioned generally.
Cancer Center in Grand Rapids, MI | CHC
Patients praise: Highly regarded medical staff, including kind and compassionate doctors and nurses · Knowledgeable and expert oncology care teams.
Corewell Health Urology – Wealthy
Patients praise: High provider ratings (generally 4.8-4.9/5) · Compassionate and professional bedside manner.
Corewell Health Comprehensive Breast Clinic
Patients praise: Providers are frequently described as compassionate, thorough, and knowledgeable · Patients appreciate that doctors take the time to listen to concerns and explain options clearly without rushing.
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