Trinity Health Breast Center - Grand Rapids Campus
Breast Center • Grand Rapids, MI
Ratings by platform
- Trinity Health internal/partner provider rating systems: Generally high, ranging from 4.8 to 5.0 out of 5 based on verified internal surveys (Hundreds of ratings across various providers)
- Birdeye: 4.2 out of 5 (13 reviews)
What patients say
Patients praise
- High patient satisfaction ratings for providers and clinical staff
- Compassionate, friendly, and attentive care during appointments
- Positive experiences with mammogram procedures and support staff
- Professional and clear communication regarding treatment and risk education
Common complaints
- Difficulties with scheduling departments being rude or impersonal
- Issues with prescription fulfillment processes
- Reports of long wait times and poor communication regarding patient needs
- Concerns regarding billing practices and lack of response from administrative staff
In patients' words
"Friendly and professional. It's a very caring and supportive atmosphere and even though they deal with breast care all day, every day they somehow manage to make you feel as if your situation is important and unique."
— Birdeye user review"The scheduling department was extremely rude and impersonal when I called. Not helpful what so ever and honestly makes me want to change my health care provider."
— Birdeye user review"It was the best care I've ever received. Breast Cancer is scary, but everyone helped me through it. I can't thank everyone who cared for me enough."
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