Northwestern Medicine Family Medicine Glen Ellyn | Glen Ellyn, IL
Primary Care • Glen Ellyn, IL
Ratings by platform
- Northwestern Medicine (Dr. Robert K. Campbell): 4.8/5.0 (864 ratings)
- Northwestern Medicine (Dr. Jennifer L. Ellens): 4.9/5.0 (1,029 ratings)
- WebMD (Dr. Jennifer L. Ellens): 5.0/5.0 (11 ratings)
What patients say
Patients praise
- Physicians are perceived as thorough, kind, and attentive listeners
- Effective communication and clear explanations of conditions/treatments
- High satisfaction with primary care provider expertise and follow-up care
Common complaints
- Inflexible scheduling policies for late arrivals
- Dissatisfaction with physical therapy referrals and experiences
- Long wait times for appointments even when arriving on time
In patients' words
"Always thorough in reviewing my medical history, my current meds, lab work, and asks if I have any questions or health concerns."
— Northwestern Medicine patient review"I won't go back. Visited a PA here after a hip injury that caused me pain with each and every step. Was sent to physical therapist at the same facility who did ..."
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Patients praise: Doctors are described as attentive, knowledgeable, and professional · Providers take time to listen to patient concerns and answer questions.
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