Duly Health and Care
Primary Care • Glen Ellyn, IL
Ratings by platform
- Apple Maps: 4.8/5 (1,200 reviews)
- Zocdoc: 4.68/5 (31 reviews)
- WebMD: 1/5 (1 review)
What patients say
Patients praise
- Many patients praise the professionalism, empathy, and knowledge of the individual doctors and medical providers
- Effective diagnosis and thorough explanation of conditions and treatment plans
- Convenience of the immediate care facility for non-emergency issues
- Generally clean and state-of-the-art medical equipment
Common complaints
- Dissatisfaction with administrative communication, including billing and insurance issues
- Reports of long wait times even with appointments
- Difficulties with scheduling, specifically for services like allergy injections outside of limited business hours
- Inconsistent experiences with support staff and perceived lack of attention from management
In patients' words
"The actual care providers (Docs, nurses, etc) are generally... This review is only about the billing and insurance department. For the eye doctors who take care of me and save me from eye emergency a few years ago, I will give them 5 stars."
— MapQuest Review"The PA I saw and the nurses were all very kind. However, I had made an appointment at 440 pm and was still sitting in the waiting room at 540 pm. People who didnt have appointments were seen before me."
— LocalityBiz ReviewMore clinics in Glen Ellyn
Northwestern Medicine Family Medicine Glen Ellyn
Patients praise: Physicians are perceived as thorough, kind, and attentive listeners · Effective communication and clear explanations of conditions/treatments.
Primary Care Doctors Near Me in Glen Ellyn, Illinois - Ascension
Patients praise: Thoroughness and attention to detail · Strong listening skills and empathy.
DuPage Family Eye Care
Patients praise: Highly regarded doctors, particularly Dr. Kelly, noted for professionalism and thoroughness · Friendly, competent, and service-oriented office staff.
Barudin Wellness
Patients praise: Professional and attentive care · Patient-centered approach.
Northwestern Medicine Family Medicine Glen Ellyn
Patients praise: Doctors are described as attentive, knowledgeable, and professional · Providers take time to listen to patient concerns and answer questions.
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