Glen Ellyn Primary Care Doctors | Duly Health and Care
Primary Care • Glen Ellyn, IL
Ratings by platform
- Apple Maps: 4.8/5 (1.2K ratings) via Apple Maps (~1,200)
- Zocdoc: 4.68/5 (31)
- WebMD: 1/5 (1)
What patients say
Patients praise
- Many patients praise the professionalism, empathy, and knowledge of the individual doctors and medical providers
- Effective diagnosis and thorough explanation of conditions and treatment plans
- Convenience of the immediate care facility for non-emergency issues
- Generally clean and state-of-the-art medical equipment
Common complaints
- Dissatisfaction with administrative communication, including billing and insurance issues
- Reports of long wait times even with appointments
- Difficulties with scheduling, specifically for services like allergy injections outside of limited business hours
- Inconsistent experiences with support staff and perceived lack of attention from management
In patients' words
"The actual care providers (Docs, nurses, etc) are generally... This review is only about the billing and insurance department. For the eye doctors who take care of me and save me from eye emergency a few years ago, I will give them 5 stars."
— MapQuest Review"The PA I saw and the nurses were all very kind. However, I had made an appointment at 440 pm and was still sitting in the waiting room at 540 pm. People who didnt have appointments were seen before me."
— LocalityBiz Review"I've been here three times over several years. Each time, I saw Dr. Shah, who was everything I'd hope for in an urgent care doctor. He diagnosed a kidney stone, treated an injured knee and diagnosed a headache problem that had eluded other doctors."
— Chicago Consumers' Checkbook ReviewMore clinics in Glen Ellyn
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