DuPage Family Eye Care: Quality Eye Care Services
Optometry • Glen Ellyn, IL
Ratings by platform
- Demandforce: 5 out of 5 stars (average rating based on over 1,600 reviews) (1619 reviewers)
- Checkbook.org: 73% gave a superior rating (11 ratings)
What patients say
Patients praise
- Highly regarded doctors, particularly Dr. Kelly, noted for professionalism and thoroughness
- Friendly, competent, and service-oriented office staff
- Clear communication and patient-focused explanations during exams
- Welcoming environment suitable for both children and adults
- Efficient and well-organized clinical procedures
Common complaints
- Occasional complaints about rigid administrative or office policies
- Occasional reports of longer than expected wait times
- Instances of communication challenges regarding specific services or insurance coverage policies
In patients' words
"I’ve been seeing Dr. Kelly for many years. He’s absolutely the best! He takes his time and he listens."
— Demandforce Review (Julie N)"Dr. Kelly uses state of the art technology to verify that my eyes are healthy."
— Demandforce Review (Scott Z)"I was not informed that the fittings could only be done on one day of the week... After paying hundreds of dollars and not being told my insurance wasnt going to pay we cant make it in on tho one and only day to get the fittings."
— Stores-Goods user reviewMore clinics in Glen Ellyn
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