
DuPage Family Eye Care
Optometry • Glen Ellyn, IL
Ratings by platform
- Demandforce: 5/5 (1,619 reviews)
- Checkbook.org (11 reviews)
What patients say
Patients praise
- Highly regarded doctors, particularly Dr. Kelly, noted for professionalism and thoroughness
- Friendly, competent, and service-oriented office staff
- Clear communication and patient-focused explanations during exams
- Welcoming environment suitable for both children and adults
- Efficient and well-organized clinical procedures
Common complaints
- Occasional complaints about rigid administrative or office policies
- Occasional reports of longer than expected wait times
- Instances of communication challenges regarding specific services or insurance coverage policies
In patients' words
"I was not informed that the fittings could only be done on one day of the week... After paying hundreds of dollars and not being told my insurance wasnt going to pay we cant make it in on tho one and only day to get the fittings."
— Stores-Goods user reviewMore clinics in Glen Ellyn
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Northwestern Medicine Family Medicine Glen Ellyn
Patients praise: Doctors are described as attentive, knowledgeable, and professional · Providers take time to listen to patient concerns and answer questions.
Northwestern Medicine Family Medicine Glen Ellyn
Patients praise: Physicians are perceived as thorough, kind, and attentive listeners · Effective communication and clear explanations of conditions/treatments.
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