
Duly Health and Care
Family Medicine • Glen Ellyn, IL
What patients say
Patients praise
- Strong bedside manner and empathy
- Thoroughness and effective listening skills
- Commitment to patient time and not rushing appointments
- Professional and personable staff experiences
- High overall satisfaction with diagnostic accuracy and care quality
Common complaints
- Perceived dismissiveness during medical visits
- Challenges in diagnostic processes or treatment disagreements
- Occasional negative feedback regarding experiences with specific non-physician staff or departments within larger health systems
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Patients praise: Physicians are perceived as thorough, kind, and attentive listeners · Effective communication and clear explanations of conditions/treatments.
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