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Germantown Pediatric and Family Medicine
Pediatrics • Germantown, WI
Ratings by platform
- Healthgrades: 2.0/5 (9 reviews)
What patients say
Patients praise
- Patients appreciate the clinical care and attentiveness of some providers like Mrs. Robbins
- Same-day appointments and dedicated sick visit times offered
- Holistic and comprehensive care for various age groups
Common complaints
- Poor administrative communication and phone responsiveness
- Inaccurate billing practices
- Unprofessional front desk staff interactions
- Delays in processing paperwork and prior authorizations
In patients' words
"While the physician was excellent, the front office consistently failed to respond. Phone calls were rarely answered, and messages sent through the patient portal went without reply."
— LocalityBiz/Patient Review"I mean I love the PCP Mrs. Robbin’s. She listen and very attentive. But one particular young lady at the front desk is very unprofessional."
— LocalityBiz/Patient ReviewMore clinics in Germantown
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