Pediatric Care | Froedtert & MCW
Pediatrics • Germantown, WI
Ratings by platform
- Froedtert Official Website: 4.9 out of 5 (239 reviews on official site)
- Birdeye: 4.0 out of 5 (47 reviews)
What patients say
Patients praise
- Professional, friendly, and helpful staff and providers
- Convenient access to care and flexible appointment times (e.g., late evenings)
- High satisfaction with specific, long-term primary care physicians
- Clean and modern facilities
Common complaints
- Billing issues related to medical coding for preventative vs. diagnostic visits
- Reports of rude or disrespectful phone staff/nurses
- Difficulty in scheduling appointments with MD providers, leading to encounters with nurse practitioners instead
- Long wait times during appointments
In patients' words
"Everyone is professional, friendly and does their job very well."
— Froedtert Official Website"Shady billing practices. I had my annual physical... got billed for things I shouldn’t."
— LocalityBiz"The phone nurses you get transfered to here are as rude and disrespectful as they come . It’s also next to impossible to see your MD provider here..."
— LocalityBizMore clinics in Germantown
Le Bonheur Pediatrics - Germantown
Patients praise: High satisfaction with the quality and bedside manner of individual pediatricians (e.g., Dr. Reed) · Appreciation for physicians' personal involvement and follow-up care.
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