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Pediatric Care | Froedtert & MCW

Pediatrics • Germantown, WI

★★★★★4.8/5286 reviews across 2 platforms

Ratings by platform

  • Froedtert Official Website: 4.9/5 (239 reviews)
  • Birdeye: 4.0/5 (47 reviews)

What patients say

Patients praise

  • Professional, friendly, and helpful staff and providers
  • Convenient access to care and flexible appointment times (e.g., late evenings)
  • High satisfaction with specific, long-term primary care physicians
  • Clean and modern facilities

Common complaints

  • Billing issues related to medical coding for preventative vs. diagnostic visits
  • Reports of rude or disrespectful phone staff/nurses
  • Difficulty in scheduling appointments with MD providers, leading to encounters with nurse practitioners instead
  • Long wait times during appointments

In patients' words

"Everyone is professional, friendly and does their job very well."

— Froedtert Official Website

"Shady billing practices. I had my annual physical... got billed for things I shouldn’t."

— LocalityBiz

"The phone nurses you get transfered to here are as rude and disrespectful as they come . It’s also next to impossible to see your MD provider here..."

— LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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