Radiology and Diagnostic Imaging Locations - Froedtert
Diagnostic Radiology • Germantown, WI
Ratings by platform
- Froedtert Health Official Site: 4.9 out of 5 stars (1,813 ratings)
- Birdeye: 4 out of 5 stars (47 reviews)
- Facebook: 86% recommend (8 reviews)
What patients say
Patients praise
- Professional, friendly, and helpful staff members
- Clean, modern, and comfortable facilities
- Efficient wait times and convenient evening appointment availability
- High overall satisfaction ratings from a large pool of patients
Common complaints
- Billing and insurance coverage concerns (billing for diagnostic services vs. routine physicals)
- Rude or disrespectful staff interactions (specifically phone support and reception)
- Perceived difficulty in scheduling appointments with primary MDs vs. NPs
- Concerns regarding management and staffing levels in radiology/imaging departments
In patients' words
"Short wait times, friendly staff, clean, modern and comfortable waiting areas and exam rooms. Plus open late- who else allows you to make a 6:30pm appointment on a Wednesday!?"
— LocalityBiz Review"The phone nurses you get transfered to here are as rude and disrespectful as they come... Here you’re truly just a number folks."
— LocalityBiz Review
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