Orthopedics - Geneva - Rochester Regional Health
Orthopedic Surgery • Geneva, NY
Ratings by platform
- WebMD Care: 4.0 out of 5 (31 ratings)
- Birdeye (Interlakes Orthopaedic Surgery): 2.8 out of 5 (46 reviews)
- US News Doctors: 5 out of 5 (for Dr. Sean M. Childs) (43 reviews)
What patients say
Patients praise
- High satisfaction with clinical knowledge and provider expertise
- Convenience of the new Geneva Medical Campus integrating multiple services under one roof
- Efforts toward providing patient-centered and compassionate care
Common complaints
- Difficulty reaching staff or scheduling appointments in a timely manner
- Perceived lack of care or attention from some providers
- Administrative issues, including problems with paperwork and insurance authorizations
- Long wait times for appointments
In patients' words
"Worst doctor in office doesnt care about patients just the money he makes... rude doesn't listen and unprofessional.. give attitude for asking for paperwork.."
— WebMD Care (regarding a specific provider)"It must be that there aren't enough receptionists to handle incoming calls. I have called and called and tried and tried to have my messages responded to."
— Birdeye (Interlakes Orthopaedic Surgery)More clinics in Geneva
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