Interlakes Orthopaedic Surgery-Geneva - Finger Lakes Health
Orthopedic Surgery • Geneva, NY
Ratings by platform
- Birdeye: 2.9 out of 5 stars (50 reviews (aggregate across platforms))
- Birdeye (specific to Miller Tammy M): 2.8 out of 5 stars (46 reviews)
- U.S. News & World Report (aggregated): 4 out of 5 stars (107 reviews (provider-specific))
What patients say
Patients praise
- Professionalism and expertise of individual physicians and surgeons
- Effective surgical outcomes for some patients
- Physicians often described as kind, attentive, and thorough
- Some patients appreciate the clear communication and educational approach of certain doctors
Common complaints
- Staff rudeness and unhelpfulness
- Difficulty scheduling appointments and reaching the office via phone
- Lack of communication or follow-up from the office staff
- Dissatisfaction with the administrative processes (insurance approvals, record handling)
- Perceived inefficiency in resolving issues during office visits
In patients' words
"I love it, amazing staff!!!! Dr. Ritting & Dr. Banwar are the very best at their jobs!!!! I also love the receptionists and nurses!!!! Thank you!!!!"
— Birdeye review"Wasted my time going here after being referred by my PCP. I've had neck pain from an injury 3 months ago... I kept following up throughout the day and was just told the Dr has 'no way to order an MRI and no diagnosis code to enter'."
— Birdeye review"Loved the doctor & NP at this practice the problem lies with the office staff they are rude, unhelpful..."
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