Neurosurgery | Geneva General Hospital - URMC.Rochester.edu
Neurosurgery • Geneva, NY
Ratings by platform
- Vivian Health: 2.8 out of 5 stars (33 reviews (on Vivian Health))
- CMS/Medicare.gov: ~50% recommend rate (CMS/Medicare data reporting)
What patients say
Patients praise
- Some patients express satisfaction with specific neurosurgical care and explanations
- Recognition of board-certified and fellowship-trained specialists in the neurosurgery department
- Approximately 50% of patients report they would definitely recommend the hospital
Common complaints
- Reports of unprofessional or rude behavior by some staff and providers
- Concerns regarding poor communication and lack of clear information during patient care
- Instances of perceived lack of empathy or care for patient comfort
- Some patients reported feeling dismissed when seeking treatment for pain
In patients' words
"Dr. Girgis is an amazing doctor, especially for a neurosurgeon! He demonstrates kindly bedside manner by listening and explaining. Other neuro(surgeons) I have met and have worked with have been arrogant, rude, and uncaring."
— URochester Medicine Patient Comments for Dr. Pierre S. Girgis"Staff is mean, scary, and shady, very unprofessional. If you value your life and your loved ones go elsewhere."
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