Neurosciences - Geneva - Rochester Regional Health
Neurosurgery • Geneva, NY
Ratings by platform
- Birdeye (Rochester Regional Health system-wide): 4.4/5 stars (22 reviews (Birdeye))
- Yelp (Rochester Regional Health system-wide): 2.5/5 stars (74 reviews (Yelp))
What patients say
Patients praise
- Focused and competent clinical care during appointments
- Clean, friendly, and accessible facilities at some RRH locations
- Highly qualified specialized physicians like Dr. Michael White
Common complaints
- Administrative issues such as strict late policies for appointments
- Reported difficulties with billing departments and long phone hold times
- General mixed-to-negative patient sentiment regarding Rochester Regional Health as a system
In patients' words
"The manager said, ‘Oh yeah, those are our rules. We can’t see anybody if you’re late,’ ... I said, ‘A minute. Are you serious?’"
— Local news report regarding RRH Geneva appointment policy"RRH at 10 Hagan Drive is a very nice facility... the Neurosciences office. Both are clean, friendly, and easily accessible."
— Birdeye review of Rochester Regional Health facilityMore clinics in Geneva
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