Sands-Constellation Heart Institute - Geneva
Cardiology • Geneva, NY
Ratings by platform
- Birdeye (Rochester location): 3.3/5 (21 reviews)
- Birdeye (Greece location): 3.6/5 (8 reviews)
- Birdeye (Linden Oaks location): 3.4/5 (7 reviews)
What patients say
Patients praise
- Highly skilled physicians who have provided life-saving care
- Helpful and attentive support from some staff members who go the extra mile
Common complaints
- Incompetent appointment scheduling and long wait times on the phone
- Difficulties with prescription refill authorizations
- Lack of personalized care and difficulty seeing primary cardiologists (over-reliance on PAs)
- Concerns about inaccurate medical notes and lack of clear communication
- Frustration with administrative tasks and inconsistent office policies
In patients' words
"Fantastic group of physicians and advanced practice professionals. I was examined and treated by competent and caring professionals."
— LocalityBiz review"The "personalized care" is non-existent. I have seen my cardiologist once in the last 2 years... doctors are too busy to see patients and PAs... will be the ones you see."
— LocalityBiz review"I’ve been trying for a week to get my mother’s prescription refills authorized by her cardiologist. They say the same thing every time. “Waiting on doctor authorization.”"
— Birdeye review (Linden Oaks)More clinics in Geneva
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