Sands-Constellation Heart Institute
Cardiology • Geneva, NY
What patients say
Patients praise
- Highly skilled physicians who have provided life-saving care
- Helpful and attentive support from some staff members who go the extra mile
Common complaints
- Incompetent appointment scheduling and long wait times on the phone
- Difficulties with prescription refill authorizations
- Lack of personalized care and difficulty seeing primary cardiologists (over-reliance on PAs)
- Concerns about inaccurate medical notes and lack of clear communication
- Frustration with administrative tasks and inconsistent office policies
In patients' words
"Fantastic group of physicians and advanced practice professionals. I was examined and treated by competent and caring professionals."
— LocalityBiz review"The "personalized care" is non-existent. I have seen my cardiologist once in the last 2 years... doctors are too busy to see patients and PAs... will be the ones you see."
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