Psychiatric Services | Finger Lakes Health
Behavioral Health • Geneva, NY
Ratings by platform
- US News / CMS HCAHPS: 2 out of 5 stars (Overall Hospital Patient Experience) (746 surveys (HCAHPS))
- SeniorAdvice.com: 1.8 out of 5 stars
- Facebook: 64% recommend (29 reviews)
What patients say
Patients praise
- Accessible care within a hospital-backed system
- Presence of board-certified psychiatrists
- Some individual providers receive high satisfaction scores for listening attentively
- Outpatient mental health services available for diverse age groups
Common complaints
- Reports of staff failing to listen to patient concerns
- Concerns regarding facility cleanliness in some areas
- Reports of disrespectful interactions with staff
- Documented complaints and health standard deficiencies in related facilities
In patients' words
"The patient experience here is not uniform across clinicians, and several reviews highlight problematic encounters with doctors who did not listen or align with patient concerns."
— Seniors.fyiMore clinics in Geneva
Behavioral Health Center - Geneva | Rochester Regional Health
Patients praise: Providers and nursing staff described as caring and capable in some instances · Convenience of having multiple specialties and primary care under one roof at the new Geneva Medical Campus.
Lake Country Dental: Dentist in Geneva, NY
Patients praise: Professional, friendly, and caring staff · Thorough and detailed explanations of dental procedures.
Grateful Dental Of Geneva – Dental Care in Geneva, NY
Patients praise: knowledgeable and proficient dentist · attentive, caring, and respectful staff/doctor.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.