Compass Behavioral Health | Mental Health Providers
Psychiatry • Garden City, KS
Ratings by platform
- Rehab.com, ABA Navigator, Yelp, MapQuest: Ratings generally range from 1.0 to 4.3 across various platforms (Rehab.com: 3.3/5, ABA Navigator: 2.7/5 to 4.3/5, Yelp: 1.0/5) (Ratings are based on small sample sizes, typically ranging from 3 to 10 reviews per platform)
What patients say
Patients praise
- Some patients reported having a positive or helpful experience with specific providers
- Attempts by some staff to make the process as easy as possible
Common complaints
- Unprofessional and rude staff behavior
- Poor communication and difficulty scheduling or confirming appointments
- Lost medical records, referrals, or paperwork
- Billing and insurance issues, including unexpected charges and lack of online payment options
- Staff perceived as uncaring or lacking understanding of mental health issues
- Long wait times for appointments
In patients' words
"It takes months to get an appointment, they can (and will) cancel on you last minute without notifying you... They told me my insurance would cover it then I ended up getting a $150 bil anyways."
— ABA Navigator review"Unprofessional behavior of staff. Uncleaned restrooms, staff serving lunch and drinks without washing their hands or wearing gloves. Horse play in hallway as they tease clients."
— Yelp/MapQuest review"Nelson is a great counselor and person. Listens well, and offers solutions to help you with whatever you're dealing with in life."
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