St. Catherine Hospital - Garden City
Critical Care Medicine • Garden City, KS
Ratings by platform
- Rehab.com/Google: 4.6/5 stars (based on 653 reviews) (653)
- Birdeye (Emergency Department): 1.9/5 stars (13)
- Healthgrades (based on HCAHPS data): 57% of patients recommend the hospital (9 or 10 rating)
What patients say
Patients praise
- some staff members are reported as polite, compassionate, and attentive
- some patients report receiving quick and effective care
- supportive environment for stabilization services
Common complaints
- poor experiences with the billing department
- unprofessional and rude staff behavior in the emergency department
- long wait times in the emergency department
- concerns regarding the quality of medical evaluations and communication
- lack of cleanliness in some hospital areas
In patients' words
"Billing department is horrible!"
— Rehab.com/Google review"This ER is the most unprofessional medical environment I’ve ever been in. The P.A. is beyond un-empathetic and angry at the world."
— Birdeye review"We got hands down the best care from St. Catherine. Veronica RN and Linda PA were amazing."
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