Medical Associates Clinic
Family Medicine • Galena, IL
Ratings by platform
- Medical Associates Clinic Internal Reviews: 4.9/5 (368 reviews)
What patients say
Patients praise
- Warm and welcoming environment
- Attentive and knowledgeable providers
- Compassionate staff
- Efficient service and appointment times
Common complaints
- Lack of transparency regarding billing costs
- Poor customer service
In patients' words
"I'm 73 and she is the best doctor I... I have recommended her to other relatives and friends who... very pleased too."
— Patient review for Dr. Mary Koenigs at Medical Associates Clinic - Galena"They do not disclose when something will cost you. Then you get surprised by the bill. Bad customer service."
— Yelp user review for Medical Associates Clinic - GalenaMore clinics in Galena
Medical Associates Clinic
Patients praise: High satisfaction scores for individual physicians like Dr. Maria Hernandez and Dr. Mary Koenigs · Reports of helpful and efficient care for acute issues such as urgent medical needs.
Midwest Medical Center
Patients praise: High rates of patient recommendation (96%) · Excellent nurse and doctor communication scores.
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