Sierra Health Center - HCAI
Primary Care • Fullerton, CA
Ratings by platform
- Yelp: 2.4/5 stars (47 reviews)
- Unilocal: Variable/Mixed (18 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors and gynecologists
- Long-term patients appreciative of certain physicians
Common complaints
- Rude or unprofessional front office/receptionist staff
- Significant difficulty booking appointments and reaching staff by phone
- Excessive wait times for appointments and while at the office
- Poor communication regarding doctor departures or referrals
In patients' words
"The front reception is really disappointing and when you have questions they are rude. I recently made a call to make an appointment and got hung up on twice."
— Unilocal reviews"Horrible. Waited 1.5 hours 1 hour and 10 minutes, and 60 minutes for three of my visits. They all had appointments. Very unprofessional. Do not recommend."
— Unilocal reviews"Doctors and nurses are very friendly but office staff is TERRIBLE trying to get referrals and dr. information. They do not call you back"
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