
Fullerton - Podiatry | St. Jude Heritage Medical Group | Orange County
Podiatry • Fullerton, CA
Ratings by platform
- St. Jude Heritage Medical Group Official Site (Provider: Dr. Lisbeth Keplinger): 4.9 out of 5 (217 ratings)
- Unilocal: 3.7 out of 5 (3 reviews)
- Yahoo Local: 2.5 out of 5 (30 reviews)
What patients say
Patients praise
- Professional and knowledgeable medical staff
- Efficient and timely appointments (for some patients)
- Excellent patient communication and explanation of conditions
- Successful surgical outcomes
Common complaints
- Billing errors and difficulties
- Long wait times
- Staff rudeness or perceived impoliteness
- Perceived arrogance of certain providers
In patients' words
"Dr. Keplinger was excellent at explaining and demonstrating the anatomy regarding my particular injury and explaining what options were available to me for recovery. She is knowledgeable and an excellent communicator."
— St. Jude Heritage Medical Group (Dr. Lisbeth Keplinger patient review)"This hospital somehow always gets my billing wrong and I am charged when I go in for an annual wellness check that should be fully covered by my insurance."
— Yahoo Local patient review"We’ve never had any major complaints about St Jude. There billing department doesn’t always have their act together but those issues are easily rectified."
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