Behavioral Health Services - Lestonnac Free Clinic serving Fullerton ...
Behavioral Health • Fullerton, CA
Ratings by platform
- Yelp: 3.6/5 (27 reviews on Yelp (aggregated brand profile))
What patients say
Patients praise
- Valued as a vital resource for free/low-cost medical care for the uninsured
- Volunteer doctors are often described as attentive and caring
- Life-changing outcomes for some patients, particularly regarding surgical procedures
- Appreciation for the availability of specialized care and referrals
Common complaints
- Reports of unprofessional, rude, or disrespectful staff behavior
- Complaints regarding communication issues, such as appointment cancellations and lack of updates
- Concerns over long wait times and being turned away without notice
- Some patients felt ignored or not taken seriously by providers
In patients' words
"My experience so far in two clinic location have been very good. Who am I to complain when I'm receiving free treatment... This Clinic was a Godsend so no complaints from me!"
— LocalityBiz review"The lady with the glasses that books the appointments is unprofessional and rude. She fails to show respect and understanding, she makes the office look bad."
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