HealthFirst Family – Compassionate Health Care
Preventative Medicine • Franklin, NH
Ratings by platform
- rater8: 4.97 out of 5 stars (aggregated) (246 ratings (aggregated))
- Yelp: variable (based on small sample) (3 reviews)
- LocalityBiz: low/1 star ratings common (multiple reviews)
What patients say
Patients praise
- attentive and listening providers
- knowledgeable and helpful staff
- thorough patient care
- non-judgmental behavioral health approach
- pleasant and easy-to-communicate-with practitioners
Common complaints
- incompetent office staff
- billing system errors
- poor communication and difficulty reaching staff
- perceived lack of concern for patient health compared to financial gain
- reports of feeling judged or stigmatized by providers
In patients' words
"Wonderful. Caring and listened to my concerns. Best physician I’ve been to."
— rater8 - review for Kimberly Fader, APRN"She is wonderful. Really cares about her patients,very thorough and passionate in the work she does."
— rater8 - review for Cassie Tucker, PMHNP"Office staff is completely incompetent, and they are aware their billing system is not billing correctly and won't do anything."
— LocalityBiz - patient review"After being ignored, lied to & stigmatized, not impressed at all... If you Have another choice? Use it."
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