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HealthFirst Family

Preventative Medicine • Franklin, NH

★★★★★5.0/5246 reviews across 3 platforms

Ratings by platform

  • rater8: 4.97/5 (246 reviews)
  • Yelp (3 reviews)
  • LocalityBiz

What patients say

Patients praise

  • attentive and listening providers
  • knowledgeable and helpful staff
  • thorough patient care
  • non-judgmental behavioral health approach
  • pleasant and easy-to-communicate-with practitioners

Common complaints

  • incompetent office staff
  • billing system errors
  • poor communication and difficulty reaching staff
  • perceived lack of concern for patient health compared to financial gain
  • reports of feeling judged or stigmatized by providers

In patients' words

"Wonderful. Caring and listened to my concerns. Best physician I’ve been to."

— rater8 - review for Kimberly Fader, APRN

"She is wonderful. Really cares about her patients,very thorough and passionate in the work she does."

— rater8 - review for Cassie Tucker, PMHNP

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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