Live
Read now
Franklin Clinic | Tennessee Oncology logo

Franklin Clinic | Tennessee Oncology

OncologyFranklin, TN

★★★★☆4.4/561 reviews across 2 platforms

Ratings by platform

  • Birdeye (Tennessee Oncology PLLC: Franklin): 4.2/5 stars (37 reviews)
  • Birdeye (Tennessee Oncology Proton Center): 4.7/5 stars (24 reviews)

What patients say

Patients praise

  • Many patients highly praise specific doctors (e.g., Dr. Gray, Dr. Murphy, Dr. Bauer) for being kind, knowledgeable, and empathetic
  • Friendly and professional nursing staff, though experiences vary
  • Effective and professional care for specialized treatments like proton therapy
  • Clean and welcoming facilities in many instances

Common complaints

  • Long wait times, sometimes lasting multiple hours
  • Difficulty with office staff, particularly with returning calls and communication
  • Reports of unprofessional or dismissive attitudes from some medical staff/doctors
  • Concerns about scheduling issues and lack of appointment coordination

In patients' words

"Dr. Gray is a gentle and kind doctor who is also a gifted teacher. He informed my wife and me of everything that would take place... Everyone from the front desk receptionists to the specialists in the treatment rooms were professional, friendly, and caring."

Yelp review for Tennessee Oncology Franklin

"Dr. Todd Bauer and his nurse could not have been kinder and more patient with us today. However, we had to wait for two hours to be called back. I felt so sorry for the patients waiting... Obviously a scheduling problem that needs to be fixed."

Yelp review for Tennessee Oncology Franklin

"office staff 'never' returns calls. incomplete at best. Doesn't communicate with each other or patient."

MapQuest review for Tennessee Oncology Franklin

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Franklin

Ascension Wisconsin Health Center - Rawson Avenue - Reiman Cancer Center

★★★★★4.8/5(92 reviews · 1 platforms)

Patients praise: attentive and empathetic staff · thorough and caring medical practitioners.

Franklin, WIOncologymixed

Tennessee Oncology Proton Center – Franklin

★★★★☆4.2/5(53 reviews · 2 platforms)

Patients praise: High praise for medical staff, including doctors and nurses, for being professional, kind, and caring · Positive, gentle, and calm atmosphere of the facility.

Franklin, TNOncologymixed

Franklin Clinic

★★★☆☆2.8/5(51 reviews · 3 platforms)

Patients praise: Professional, knowledgeable, and caring medical staff/doctors · Efficient and prompt care (in some instances).

Franklin, WIOncologymixed

Primary Care | Williamson Health

★★★★★5.0/5(1,191 reviews · 2 platforms)

Patients praise: Physicians and providers are described as caring, thorough, and knowledgeable · Positive bedside manner and willingness to listen to patient concerns.

Franklin, TNPrimary Carepositive

Physical therapy in Franklin – South, Tennessee

★★★★★5.0/5(606 reviews · 4 platforms)

Patients praise: Highly personalized treatment plans and effective recovery results · Knowledgeable, caring, and professional clinical staff.

Franklin, TNRehabilitation Therapymixed

Franklin Dentist, Dr. Michelle Lamers, Franklin WI 53132 ...

★★★★★5.0/5(328 reviews · 3 platforms)

Patients praise: Friendly and professional staff · Thorough explanations of dental conditions and procedures.

Franklin, WIDentalvery positive

See all clinics in Franklin

Comparing your options?

Browse other clinics in Franklin, or filter by state and specialty to compare patient ratings.

More clinics in Franklin