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Williamson Health

Primary Care • Franklin, TN

★★★★★5.0/51,191 reviews across 2 platforms

Ratings by platform

  • Birdeye/Google/Aggregated review sites: 4.9/5 (293 reviews)
  • Birdeye/Google: 5.0/5 (898 reviews)

What patients say

Patients praise

  • Physicians and providers are described as caring, thorough, and knowledgeable
  • Positive bedside manner and willingness to listen to patient concerns
  • Friendly and helpful front desk/support staff in many instances
  • Efficient and professional clinical care during visits

Common complaints

  • Difficulty scheduling timely appointments
  • Challenges with office administration and phone responsiveness
  • Occasional issues with prescription follow-ups

In patients' words

"Dr Williams is the best. He takes the time necessary during your visit and the care provided is rare... Other practices these days are not much different than walk in clinics... Highly recommend him and this practice."

— Patient review of Dr. Arthur Williams, Williamson Medical Group

"Great physician, but NO ONE EVER ANSWERS THE PHONE! We leave message after message and if were lucky, well hear back from someone days later. The office administration and clinic coordination suck, but the doctor is excellent."

— Patient review of Dr. Arthur Williams, Williamson Medical Group

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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