Franklin VA Clinic | VA Martinsburg Health Care
Internal Medicine • Franklin, VA
Ratings by platform
- Rehab.com: 3.97/5 (33 reviews)
- Yelp: 3.4/5 (17 reviews (for the broader Martinsburg VAMC))
What patients say
Patients praise
- Professional and caring staff members
- Skillful technical staff for procedures like blood draws
- Positive experiences with end-of-life/hospice care in the parent network
- Convenience of having local clinic services
Common complaints
- Difficulty reaching the clinic via telephone
- Inconsistencies in prescription medication orders
- Concerns regarding primary care provider communication/style
- General decline in some patient satisfaction metrics for the parent medical center in recent years
In patients' words
"The Franklin VA Clinic has restored my faith in obtaining care from the VA. All the personnel here truly care for your wellbeing."
— LocalityBiz (Franklin VA Clinic review)"Once in...very nice. Impossible to reach by phone...literally impossible"
— LocalityBiz (Franklin VA Clinic review)"The doctors and nurses at the CLC are committed to making quality end-of-life care available to individuals and families facing serious illness. The staff believes that the final stages of a person’s life should be lived with the greatest degree of comfort, and dignity."
— Journal-News (Experience at Martinsburg VAMC CLC)More clinics in Franklin
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