Family Medicine - 181 Franklin Health Cmns - Farmington
Family Medicine • Franklin, NH
Ratings by platform
- CMS HCAHPS (MaineHealth Franklin Hospital): 3 out of 5 stars (overall patient satisfaction) (279 patient surveys)
- Healthgrades (specific provider): 4.2 out of 5 stars (5 ratings)
What patients say
Patients praise
- provider knowledge and attentiveness
- staff kindness and caring behavior
- willingness of providers to listen and take time with patients
- helpful front-desk and admissions staff
Common complaints
- long wait times for appointments and prescription refills
- frequent cancellation or rescheduling of appointments by the facility
- short-staffing concerns
- concerns regarding doctor communication effectiveness
- facility environment issues such as noise levels
In patients' words
"They cancel/reschedule more appointments than they keep. They're chronically short staffed."
— LocalityBiz review of Franklin Health Internal Medicine"The doctors here are awesome! They listen, they are not quick to throw a pill at a problem they take the time to find the issue and try alternatives before medication."
— LocalityBiz review of Franklin Health Internal Medicine"She is perfect for me. Explains everything and answers questions. She listens to me and I find that most important. Highly recommend."
— Healthgrades review of Vanessa Smith, CNPMore clinics in Franklin
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