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AFC Urgent Care Franklin

Emergency Care • Franklin, VA

★★★★☆4.2/5357 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 4.4/5 (301 reviews)
  • Birdeye (aggregating Google reviews): 3.0/5 (56 reviews)

What patients say

Patients praise

  • Friendly and efficient staff in some instances
  • Short wait times reported by some patients
  • Clean and well-maintained facility environments
  • Convenient walk-in availability and extended hours

Common complaints

  • Long hold times and poor phone communication
  • Reports of surprise medical billing or high costs
  • Perceived lack of professionalism or unwillingness to treat certain conditions

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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