Bon Secours – Franklin Family Medicine
Emergency Care • Franklin, VA
Ratings by platform
- Bon Secours Official Site: 4.8/5 (202 ratings, 31 reviews (for specific provider at location))
- Birdeye (Google): 3.7/5 (35 reviews (aggregated for facility))
What patients say
Patients praise
- Professionalism and attentiveness of staff and providers
- Effective listening skills and caring demeanor of healthcare personnel
- Quick and efficient emergency or acute care experiences
Common complaints
- Perceived lack of empathy or judgment in care settings
- Concerns about dismissive treatment regarding chronic pain conditions
In patients' words
"Very professional, friendly, explains things well, and most importantly listens."
— Bon Secours Patient Review"I felt judged and dismissed during my visit, as if my condition or level of pain was being questioned."
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