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Bon Secours – Franklin Family Medicine

Emergency Care • Franklin, VA

★★★★★4.8/5202 reviews across 1 platform

Ratings by platform

  • Bon Secours Official Site: 4.8/5 (202 reviews)

What patients say

Patients praise

  • Professionalism and attentiveness of staff and providers
  • Effective listening skills and caring demeanor of healthcare personnel
  • Quick and efficient emergency or acute care experiences

Common complaints

  • Perceived lack of empathy or judgment in care settings
  • Concerns about dismissive treatment regarding chronic pain conditions

In patients' words

"Very professional, friendly, explains things well, and most importantly listens."

— Bon Secours Patient Review

"I felt judged and dismissed during my visit, as if my condition or level of pain was being questioned."

— Birdeye/Google Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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