Vanderbilt Heart at Williamson Medical Center
Cardiology • Franklin, TN
Ratings by platform
- Healthgrades: 4.9/5 (67 reviews)
- Healthgrades and Vitals: 4.7/5 (39 reviews)
What patients say
Patients praise
- knowledgeable and attentive physicians
- friendly and helpful staff (in some experiences)
- clear explanation of medical information
- efficient use of patient portals for visit details
Common complaints
- inconsistencies in administrative and nursing support
- delayed return calls and difficulty scheduling tests
- long wait times at the office
- concerns regarding staff communication and coordination
In patients' words
"The WORST nursing staff ever! My husband has been waiting on a return call for 3 wks. Waiting on a form for an MRI for over a month."
— Patient review regarding nursing/administrative experience"Dr Brent is a good listener, he captures all the details. He explains back to the patient which makes the patient get more confidence in the care he is receiving."
— Patient review regarding Dr. Brent AndersonMore clinics in Franklin
Ascension Saint Thomas Heart Franklin
Patients praise: High level of patient satisfaction regarding the expertise and communication skills of cardiologists · Effective, compassionate, and attentive nursing and support staff.
Vanderbilt Children's Cardiology Franklin
Patients praise: Thorough and knowledgeable providers · Kind and friendly demeanor of medical staff/doctors.
Williamson Health
Patients praise: Physicians and providers are described as caring, thorough, and knowledgeable · Positive bedside manner and willingness to listen to patient concerns.
Results Physiotherapy
Patients praise: Highly personalized treatment plans and effective recovery results · Knowledgeable, caring, and professional clinical staff.
Williamson Health
Patients praise: High praise for clinical expertise and diagnostic skills of specific neurologists · Patients feeling listened to and cared for by doctors once in consultation.
Williamson Health
Patients praise: Compassionate and highly personalized patient care · Physicians who are attentive, knowledgeable, and take time to listen to patient concerns.
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