Vanderbilt Heart at Williamson Medical Center
Cardiology • Franklin, TN
Ratings by platform
- Healthgrades: 4.9 out of 5 stars (for Dr. Brian Long) (67 ratings)
- Healthgrades and Vitals: 4.7 out of 5 stars (for Dr. Brent Anderson) (39 ratings on Healthgrades; 19 ratings on Vitals)
What patients say
Patients praise
- knowledgeable and attentive physicians
- friendly and helpful staff (in some experiences)
- clear explanation of medical information
- efficient use of patient portals for visit details
Common complaints
- inconsistencies in administrative and nursing support
- delayed return calls and difficulty scheduling tests
- long wait times at the office
- concerns regarding staff communication and coordination
In patients' words
"The WORST nursing staff ever! My husband has been waiting on a return call for 3 wks. Waiting on a form for an MRI for over a month."
— Patient review regarding nursing/administrative experience"Dr Brent is a good listener, he captures all the details. He explains back to the patient which makes the patient get more confidence in the care he is receiving."
— Patient review regarding Dr. Brent AndersonMore clinics in Franklin
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