Ascension Saint Thomas Heart Franklin
Cardiology • Franklin, TN
Ratings by platform
- Birdeye: 4.9 out of 5 stars (518 reviews)
What patients say
Patients praise
- High level of patient satisfaction regarding the expertise and communication skills of cardiologists
- Effective, compassionate, and attentive nursing and support staff
- Efficient appointment processes with minimal wait times for many patients
- Clear and detailed explanations of medical conditions and treatments provided by doctors
Common complaints
- Occasional reports of rude or dismissive bedside manner from individual providers
- Instances of patients feeling rushed during appointments
- Isolated complaints regarding administrative issues such as scheduling or phone navigation
In patients' words
"Dr. David Patrick and his assistants and other staff were demonstrated good bedside manners and explained things in detail. They listened patiently and responded with information/instructions clearly."
— Birdeye review for Ascension Saint Thomas Heart Franklin"Not only was he rude, he told me that my PCP didn’t know what they are doing and that the only reason for my issue was that I was fat and crazy."
— Healthgrades review for a provider at Ascension Saint Thomas Heart FranklinMore clinics in Franklin
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