Mental Health Services - Tarrant County
Psychiatric/Behavioral Health • Fort Worth, TX
Ratings by platform
- Platforms including Google Maps, Yelp, Better Business Bureau (BBB), Rehab.com, and Healthgrades.: Reviews for specific clinics vary widely; some report poor experiences (1/5 stars) while others cite life-saving support (5/5 stars). (Varies by platform (e.g., 27 reviews for one facility; 120 reviews for JPS Health Network with a 2.1/5 average).)
What patients say
Patients praise
- Dedicated and supportive staff members who provide compassionate care
- Accessible services for those without funding, serving as a critical safety net
- Positive impact on recovery outcomes and personal mental health stability for some patients
- Helpfulness of specific individuals within the staff at certain locations
Common complaints
- Difficulties with administrative tasks and documentation (e.g., unsigned paperwork, difficult access to patient portals)
- Reports of poor or unresponsive office staff and customer service
- Long wait times and challenges with appointment scheduling or intake processes
- Perceived lack of compassion or care from staff and providers
- Concerns regarding continuity of care and discharge processes
In patients' words
"MHMR literally saved my life. I was struggling with my mental health for years and never wanted to or thought I needed any meds for my disorders. They were very supportive and helpful and sensitive to my thoughts and feelings."
— Patient review on LocalityBiz"Every other step of the way I was met with incompetence, and it was like pulling teeth to get a single document from them... I have never felt like my life mattered so little to a health entity."
— Patient review on BeautihostMore clinics in Fort Worth
Fort Worth Behavioral Health - Mental Health Services - TotalCare
Patients praise: Patients frequently praise the kindness and attentiveness of front-desk and clinical staff · Reported success in individual therapy sessions and recovery support.
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Patients praise: Some patients report feeling safe and cared for during inpatient stays · Specific staff members or providers recognized for being knowledgeable and professional.
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Patients praise: High levels of trust and long-term patient loyalty · Effective listening skills and unhurried appointments.
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