TotalCare Behavioral Health
Psychiatric/Behavioral Health • Fort Worth, TX
Ratings by platform
- Google Reviews (TotalCare Behavioral Health): 4.3/5 (303 reviews)
What patients say
Patients praise
- Patients frequently praise the kindness and attentiveness of front-desk and clinical staff
- Reported success in individual therapy sessions and recovery support
- Positive experiences with the facility's welcoming atmosphere and professional communication
- Many positive patient satisfaction ratings on platforms like Google and Birdeye for TotalCare Behavioral Health specifically
Common complaints
- Reports of chronic understaffing and inadequate patient supervision
- Documented history of multiple state regulatory violations and citations, including for safety and care plan failures
- Prior reports of physical and sexual abuse of patients within the facility (Fort Behavioral Health)
- Patient complaints about facility atmosphere, such as feeling like they are in jail or being treated like children
In patients' words
"Meredith says he was left unsupervised and staff ignored warning signs. James attempted suicide while at Fort Behavioral Health and nearly died."
— Fort Worth Star-Telegram"Patients frequently praise the kindness and attentiveness of front desk personnel like Crystal, Jocelyn, and Gabi, who create a welcoming atmosphere."
— TotalCare Behavioral Health Review SummaryMore clinics in Fort Worth
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