Primary Care Physician - Family Doctor
Family Medicine • Fort Myers, FL
Ratings by platform
- Ratings.MD (Dr. Rachel Sewnarine): 4.9 out of 5 (203 ratings)
- Ratings.MD (Dr. Kristy Simonetti): N/A (highly rated based on 599 ratings) (599 ratings, 292 comments)
- Ratings.MD (Dr. Danielle Olson-Basora): N/A (highly rated based on 853 ratings) (853 ratings, 499 comments)
- Vitals (Dr. Joseph Hobson): 4.5 out of 5 stars (N/A)
What patients say
Patients praise
- Physicians who are described as excellent listeners, compassionate, and thorough
- Providers who take time to explain conditions and include patients in decision-making
- Staff who are friendly, helpful, and go above and beyond in patient care
- Highly rated individual doctors known for building long-term, trusting relationships with families
Common complaints
- Difficulty reaching offices by phone and excessive hold times
- Administrative disorganization including scheduling errors and loss of documents
- Billing issues, including surprise charges for routine discussions or procedures not performed
- Perceived lack of empathy or professionalism from some staff members and providers
- Long wait times for appointments and in the office
In patients' words
"He does it the way doctors practiced medicine years ago. Never makes you feel rushed, answers all your questions and is genuine and kind."
— Patient review of Dr. Robert Pritt"Dr. Guernsey was excellent! Wonderful bedside manner. I feel like he genuinely wants to help b people. He listened to me."
— Patient review of Dr. Joseph Guernsey"Terrible service starting with the inability to get though on the phone. Went for some specific test work, and once labs came back, found tests were NOT performed."
— Patient review of Physicians' Primary Care of SWFL"From an administrative standpoint, the office is poorly run. My first time scheduling an appointment with them, they changed the location without calling or confirming with me so I went to the wrong office and had to reschedule."
— Patient review of Lee Physician GroupMore clinics in Fort Myers
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