Physicians Primary Care: Primary Care Family Doctor ...
Family Medicine • Fort Myers, FL
Ratings by platform
- Yelp (General brand/multiple locations): 1.8 out of 5 stars (based on 40 reviews) (40)
- Facebook (SWFL page): 82% recommendation rate (50)
- Facebook (Cape Coral/General page): 74% recommendation rate (82)
What patients say
Patients praise
- Specific physicians praised for being knowledgeable, kind, and attentive
- Professional and caring demeanor of some clinical staff and nurses
- Office environments described as clean
- Some patients report satisfaction with the care received
Common complaints
- Difficulty reaching the office via phone
- Long wait times for appointments
- Concerns regarding billing practices and unexpected fees
- Perceived lack of communication and poor administrative/front-office staff service
- Feeling rushed during medical visits
In patients' words
"The wait time is unacceptable. It is always about an hour wait regardless of what time of day your appointment is. And once you get in they rush you through and don't have time for questions."
— Yelp reviewer"Dr Van Winkle is my family Dr.and she is fantastic. She is professional and she cares.She explains everything to you and she spends time with you."
— LocalityBiz reviewer"Never setting foot in this place again. Poor communication, poor bill tracking , strictly for profit. Here you’re just a time slot and a payment."
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