Family Health Centers of Southwest Florida
Family Medicine • Fort Myers, FL
What patients say
Patients praise
- Some patients report positive experiences with specific doctors and medical providers who are perceived as thorough and caring
- Dental staff can be gentle and patient, particularly with children
Common complaints
- Excessively long wait times for appointments and while in the clinic
- Poor customer service and unhelpful or rude front-end staff
- Disorganization regarding referrals, prescriptions, and follow-up communication
- Difficulty reaching the office by phone
In patients' words
"The wait time for an appointment is extremely long to get into the consultation room, even with an appointment. The doctor is excellent, but there are only two employees at the reception desk for five doctors."
— LocalityBiz"The Family Health Centers of SWFL - Bonita Springs Office has received mixed reviews, with praise for doctors like Dr. Rico and Dr. Espinosa but criticism towards the front office staff for poor organization and customer service."
— WanderlogMore clinics in Fort Myers
Primary Care Physician - Family Doctor
Patients praise: Physicians who are described as excellent listeners, compassionate, and thorough · Providers who take time to explain conditions and include patients in decision-making.
Physicians' Primary Care
Patients praise: Specific physicians praised for being knowledgeable, kind, and attentive · Professional and caring demeanor of some clinical staff and nurses.
Garramone Aesthetics
Patients praise: praises for kind, sweet, and caring staff · satisfaction with cosmetic results for some patients.
Fitness Quest Physical Therapy
Patients praise: Professional, polite, and compassionate therapists · Effective treatment for surgeries like hip and knee replacements.
Private Physicians of Southwest Florida
Patients praise: High level of personalized, unhurried care · Strong accessibility and direct communication with physicians.
Lee Health Heart Institute
Patients praise: Compassionate, thorough, and knowledgeable cardiac care providers · Professional, friendly, and attentive nursing and support staff.
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