Physical Therapy at Fontana Medical Center - Kaiser Permanente
Physical Therapy • Fontana, CA
Ratings by platform
- Yelp: 2.1 out of 5 stars (675 reviews)
- Google Reviews: 3.4 out of 5 stars (147 reviews)
- Facebook: 4.1 out of 5 stars (over 1,000 reviews)
What patients say
Patients praise
- Many patients describe doctors and nursing staff as top-notch and professional
- Some patients report positive outcomes and high-quality surgical care
- Specific instances of kind, attentive, and reassuring staff members mentioned in patient stories
Common complaints
- Difficulties with appointment scheduling and referral coordination for physical therapy and other departments
- Long wait times for care or appointments
- Frustration with administrative processes, such as obtaining refunds or authorization for home health services
- Perceived lack of clear communication or responsiveness regarding complex medical cases
In patients' words
"My wife and I have had 2 of our 3 children here and all of the doctors and nursing staff are top notch."
— Yelp user review"My wife... needs home health physical therapy but the problem that I am having is that Trusted physical therapy office says she need a consult from her primary doctor and when I call they tell me that they already send it and Trusted therapy said that they have not received it. this has been going on for more than a month."
— Avvo legal forum post"Love our doctor the nurses are great my biggest complaint is how long it takes to get a refund."
— Birdeye user reviewMore clinics in Fontana
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Patients praise: competent and knowledgeable doctors · friendly and professional staff members (in some cases).
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