West Point Medical Center | Urgent Care in Fontana CA
Surgery • Fontana, CA
Ratings by platform
- Birdeye: 4.6/5 stars (based on 887 reviews across platforms, primarily reflecting the San Bernardino location) (887 total reviews mentioned for the practice overall)
- MapQuest: Not specified (122 reviews)
- Indeed: 3.2/5 stars (27 reviews)
What patients say
Patients praise
- competent and knowledgeable doctors
- friendly and professional staff members (in some cases)
- convenience of urgent care services
Common complaints
- reports of rude or tough reception staff
- long wait times
- concerns regarding billing or overcharging practices
- concerns about management's focus on patient volume over care quality
In patients' words
"I cannot begin to express my satisfaction with the staff at the West Point Medical Center San Bernardino I visited. From the front desk, to the nurses, and the doctor. Each and every one of them was courteous, professional, and made my visit as comfortable as they possibly could."
— Birdeye User Review"The lady she sits in the reception is very tough while speaking with me and my brother,you can say she's a rude person and we will never back to this place again..."
— MapQuest User Review"Took my wife to this place and we gave are insurance card and they tried to over charge us! They wanted us to pay $150 when are office visits are 20 co pay!"
— MapQuest User ReviewMore clinics in Fontana
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