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Sierra Pacific Pediatric Associates: Pediatricians: Fontana, CA

PediatricsFontana, CA

★★★★★4.8/5203 reviews across 2 platforms

Ratings by platform

  • Official Website: 4.96/5 stars (practice-reported average) (140 (practice-reported))
  • Yahoo Local: 4.5/5 stars (63)

What patients say

Patients praise

  • Highly regarded physicians (notably Dr. Chang and Dr. Lau) described as thorough, patient, and knowledgeable
  • Engaging and gentle approach with pediatric patients
  • Clean office environments and flexible scheduling options across locations

Common complaints

  • Reports of rude, unprofessional, or unhelpful front desk and administrative staff
  • Complaints regarding long wait times and scheduling issues
  • Occasional concerns about communication errors regarding medical records or immunization documentation

In patients' words

"Dr. Chang made sure to answer all my questions (as a first time mom) and explained in depth the procedure... You can tell he really cares about the patient and the staff is also incredible and kind."

BusinessYab Review

"I would love to return to Dr. Chang’s office but I am dreading having to see those receptionist stink faces again."

Unilocal Review

"The front desk staff is lazy, rude, unprofessional, and unorganized. I always show up 15 minutes before my appointment, but they will make you waite 2+ hours AFTER your appointment time before actually being seen by the doctor."

LocalityBiz Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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