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Fontana Medical Therapy Unit – Department of Public Health

Physical TherapyFontana, CA

★★★☆☆2.9/52,223 reviews across 4 platforms

Ratings by platform

  • Birdeye (Kaiser Permanente Fontana Medical Center): 3.3/5 (1,496)
  • Vivian Health (Kaiser Permanente Fontana Medical Center): 3.7/5 (52)
  • Google My Business (Unicare Community Health Center): 2.9/5 (N/A (Unicare Community Health Center))
  • Yelp (Kaiser Permanente Fontana Medical Center): 2.1/5 (675)

What patients say

Patients praise

  • professional and knowledgeable clinical staff
  • attentive care
  • clean facilities
  • efficient and helpful nursing staff

Common complaints

  • long wait times
  • front desk/reception staff issues
  • perceived dismissive behavior from staff or doctors

In patients' words

"The doctors are very attentive, pleasant, and professional, making patients feel like family. ... However, reception staff often ignore phones, preferring personal cell phones, and the waiting room can be frustrating."

BestProsInTown (Fontana Clinica Medica)

"Everyone here seems to be rude dismissive and unconcerned from the front desk staff to the doctor who continuously cut me off as I attempted to explain the reason for my visit... I wouldn’t waste my time coming here ever again."

Health Vaportown (Unicare Community Health Center)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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