Express Care Cloverdale Road - Urgent Care
Urgent Care • Florence, AL
Ratings by platform
- Birdeye (aggregating Google, Facebook, and Superpages): 4.1 out of 5 stars (aggregated across platforms) (81 reviews on Birdeye platform)
- Yelp (via MapQuest): 3.0 out of 5 stars (5 reviews)
What patients say
Patients praise
- fast and professional service
- friendly and knowledgeable staff
- helpful in diagnosing common illnesses like Covid and strep throat
Common complaints
- long wait times
- inappropriate content on waiting room TV
- perceived lack of thorough diagnostic testing
- concerns regarding misdiagnosis
- unprofessional or rude staff interactions
In patients' words
"Fast, friendly and knowledgeable staff. I highly recommend."
— Tamara T. on Birdeye"The TV was set on The View Tuesday 10/25/2022. Several pre teens in the waiting room and we all got to hear about abortion, sex and Several other inappropriate topics. Wow!"
— Yelp user review"Waited for almost 2 hours and left without seeing the doctor."
— Kristin J. on YelpMore clinics in Florence
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