Meriter - Fitchburg Clinic - UnityPoint Health
Urgent Care • Fitchburg, WI
Ratings by platform
- Birdeye: 3.3 out of 5 stars (28 reviews)
What patients say
Patients praise
- professional and quality medical care from some providers
- welcoming atmosphere and facility environment
- availability of appointments
Common complaints
- billing and coding issues related to office visits and lab work
- unprofessional, rude, or standoffish behavior from administrative and reception staff
- difficulty communicating with providers or getting timely responses to inquiries
- perceived lack of thoroughness or attention to patient concerns from some physicians
In patients' words
"My girlfriend went here for a physical and was asked how she was doing overall and she talked briefly about some mental/emotional things... She was then charged without being told for an “office visit” that was “outside the bounds of a normal physical” which she has to pay out of pocket."
— Birdeye (user review)"I get to the appointment and the receptionist was also rude and standoffish in person both when i was arriving and leaving."
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