Find Psychiatrists In Fitchburg, Wisconsin - LifeStance Health
Mental Health • Fitchburg, WI
Ratings by platform
- Trustpilot: 3.9/5 stars (1,838 reviews)
- LifeStance company website (aggregate): 4.9/5 stars (158,555 reviews)
What patients say
Patients praise
- Patients often praise individual clinicians for being attentive, empathetic, and knowledgeable
- Clinicians are frequently described as professional, respectful, and skilled at listening
- Some patients appreciate the ease of scheduling and the variety of insurance plans accepted
Common complaints
- Significant issues with billing, such as overbilling and insurance discrepancies
- Difficulties reaching billing or customer service departments
- Challenges with unexpected charges or credit card usage policies
- Frustration over appointment cancellations and rescheduling by the company without notice
In patients' words
"Many people consistently praise the staff for their attentive and empathetic approach, highlighting how well they listen and understand individual needs. Customers frequently mention feeling heard, respected, and genuinely cared for by their providers."
— Trustpilot review summary"The therapists here are great, but ever since LifeStance bought them out a few months ago everything on the admin side has been terrible!!! They are overbilling and I can't get any answers."
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